FAQ

 
 

How does the ordering process work?

  1. Purchase the design you like.
  2. After you have placed your order, please send photo(s) and text using this form, http://nounces.com/etsy-order
  3. Once I receive the photos, you should receive your proof via email within 1 – 2 business days.
  4. After you have received your proof, you can make as many changes as necessary.
  5. Once I have your approval, I will email the high resolution jpg file for printing.
  6. If you decide you want me to print, just let me know and I can do that too

What do you mean by digital file?
The digital file is a customized file (you send me the text you want to include) that I will email to you.  The file will be a high resolution
file that you can use to print as many copies as you need.

Will my order come with envelopes?
If you purchase the digital file only, no envelopes or printed items will be shipped.  If you decide to have me print for you,
bright white envelopes are included with every order.   Colored envelopes can also be purchased.

What type of paper do you use?
All orders are printed on your choice of 3 heavy cardstocks.

Semi-Gloss 110lb. – smooth, slightly glossy finish (like a regular greeting card finish)
Linen 90lb. – textured, matte finish
Pearl 110lb. – pearlized, smooth, slightly glossy finish ($5 extra charge per pack of 25)

What kind of shipping do you offer?
All orders will be shipped using USPS Priority Mail.

Is there a minimum order quantity?
Yes, the minimum order we can accept is 25.

I found a “Boy” design that I would really like to use for my Girl. Is this possible?
Yes, and the “Girl” designs can be used for your Boy, if you prefer.

I found a design that I like, but would like to make some changes. Is that possible?
Yes, you can make any changes that you like. Please make a note of the changes when placing your order.

Can I order just the envelopes?
Yes, you can order the envelopes in quantities of 25.

Can You Preprint A Return Address On My Envelopes?
Yes, for an extra 20¢ each, we can preprint a return address on all of your envelopes. A proof will be sent for your approval prior to printing.

Can I reorder more cards?
Yes! You can reorder more cards within 6 months of your original order (I can’t keep the files forever!). No design fee would be charged, just the printing fees.

Do you ship outside the United States?
Yes!  Please contact me for shipping rates.

What forms of payment do you take?
You can pay for your order using most major credit cards or you can use your PayPal account.

I don’t have an Etsy account, but am interested in one of your designs.  Can I still order from you?
Yes!  I can send an invoice through Paypal that can be paid using Paypal account OR major credit card.

Have a question that isn’t answered here? Email me at jennifer@nounces.com